How to use these reports

This website presents accurate information regarding the quality of care, cost of care and patient satisfaction at WellSpan Health. You may wish to use this information when selecting a hospital, physician practice, home health agency or outpatient health service. You may also wish to use the website as a means to confirm a decision that you have already made.

To see how WellSpan performs in these categories, click on any of the links. You may review information on a specific WellSpan organization (i.e. Gettysburg Hospital or York Hospital), by referring to the section titled “Results by Organization.” You may also review information on a relative to a specific category (i.e. quality of care for a specific illness or condition, cost of care or patient satisfaction) by referring to the section titled “Results by Category.”

Specifically, you will find:

• A Quality of Care section, which shows how WellSpan performs in treating various illnesses and conditions
• A Cost of Care section, which shows how much WellSpan charges for common health care procedures. You will also see information on WellSpan’s financial performance and how WellSpan’s average charges for health care services compare to other hospitals and health systems in Pennsylvania.
• Actual feedback from patients of York Hospital, Gettysburg Hospital, WellSpan Medical Group and VNA Home Health, which shows how satisfied our patients are with our care and service.
• Units of measurement and color-coded bar charts, which are used to compare WellSpan to other health care providers and to show how WellSpan’s performance has changed over time.
• Information on the importance of each report
• Clear explanations of what WellSpan is doing to improve its performance

Information on this website is not intended to replace the advice of a doctor. In fact, we encourage you to discuss this information with your physician when considering it within the context of your own health care.